Everything you need to run an NDIS business

KAINDIS brings participant care, rostering, budgets, billing and compliance into one platform — purpose-built for Australian NDIS providers and the NDIS Practice Standards.

Participant management

A single, secure record for every participant — plans, goals, contacts, documents and service history in one place.

  • NDIS plan details, goals and review dates
  • Emergency contacts, nominees and care teams
  • Document storage with self-service participant upload
  • Full service history and timeline

Bookings & scheduling

Roster the right worker to the right shift, every time — with availability, conflicts and travel handled for you.

  • Drag-and-drop calendar and recurring bookings
  • Worker availability and double-booking prevention
  • Shift acceptance, start/finish and progress notes
  • Participant self-booking when you enable it

Budgets & funding

Track every participant budget against the live NDIS Price Guide so you never overspend a plan or miss a claim.

  • Real-time budget tracking by support category
  • Automatic pricing from the current NDIS catalogue
  • Low-balance and plan-expiry alerts
  • Plan-managed, self-managed and agency-managed support

Invoicing & claims

Generate compliant invoices and NDIS claim files in minutes, priced to the service date automatically.

  • One-click invoice generation from delivered services
  • Bulk payment-request (claims) export for the PRODA portal
  • Service-date pricing with automatic re-pricing on rate changes
  • Statements for plan managers and self-managed participants

Incident management

Capture, triage and escalate incidents the way the NDIS Commission expects — with reportability built in.

  • Structured incident reporting and severity triage
  • Reportable-incident flagging and follow-up actions
  • Restrictive-practice recording
  • Full audit trail from report to resolution

Compliance & quality

Stay audit-ready against the NDIS Practice Standards with worker credentials, training and document controls.

  • Worker credential and certification expiry tracking
  • Training records and attestations
  • Care plans with structured risk assessment
  • Document categories and compliance alerts

AI assistance

Kai, your built-in assistant, drafts notes and surfaces risks — always as a draft for your team to review and approve.

  • Drafted progress and care notes
  • Risk surveillance across participant records
  • Natural-language help across the platform
  • Human-in-the-loop: nothing is sent without your sign-off

Transport

Plan and cost participant transport, capture trips against funding, and keep drivers organised.

  • Trip planning with pickup and drop-off zones
  • Mileage and transport-support billing
  • Driver assignment and trip records

Mobile for support workers

Your team works from their phone — shifts, notes, tasks and incidents, wherever care is delivered.

  • View shifts and start/finish on the go
  • Log progress notes and complete tasks
  • Raise incidents from the field

See KAINDIS with your own data

Start free, or talk to us about migrating from your current system.

Features | KAINDIS